Kerstin ny

.............................................................................................................................................3 ACKNOWLEDGEMENTS ......................................................................................................................5 TABLE OF CONTENTS .........................................................................................................................7 PART 1......................................................................................................................................................9 FOREWORD ..........................................................................................................................................13 CHAPTER 1. ..........................................................................................................................................15 BACKGROUND & INTRODUCTION .................................................................................................15 1.1 THE PATIENT EMPOWERMENT ENVIRONMENT ................................................................................ 17 1.2 E-HEALTH....................................................................................................................................... 20 1.3 A MATHEMATICAL VIEW ON INFORMATION .................................................................................... 24 1.4 THE VARIABLE AND INFINITE FIELD OF AI .................................................................................. 27 1.5 COMMON-KADS METHODOLOGY.................................................................................................. 43 1.6 THE CONCEPT OF “BA” ................................................................................................................... 44 1.7 ACTIVITY THEORY.......................................................................................................................... 58 1.8 SUMMARY OF CHAPTER 1 ............................................................................................................... 62 CHAPTER 2. ..........................................................................................................................................63 PROBLEM DEFINITION ......................................................................................................................63 2.1 TOWARDS CRITICAL INFORMATION STRUCTURES FOR PATIENT EMPOWERMENT........................... 64 2.2 THE EMPOWERMENT PARADOX...................................................................................................... 67 2.3 KNOWING WHAT AND WHEN........................................................................................................... 68 2.4 INFOGLUT – INFORMATION OVERLOAD .......................................................................................... 69 2.5 TRANSPARENCY IN EHEALTH AND DESIGN FOR EMPOWERMENT SYSTEMS..................................... 71 2.6 RESEARCH QUESTIONS ................................................................................................................... 72 2.7 SUMMARY OF CHAPTER 2 ............................................................................................................... 73 CHAPTER 3. ..........................................................................................................................................75 APPROACH ...........................................................................................................................................75 3.1 APPROACHING ETHNOMETHODOLOGY............................................................................................ 75 3.2 THE FUNCTIONALITY OF NON-FUNCTIONAL REQUIREMENTS .......................................................... 76 3.3 THE QUALITY OF QUALITATIVE APPROACHES ................................................................................. 77 3.4 THE DESIGN OF THE STUDY ............................................................................................................ 83 3.5 RESULTS FROM THE ANALYSIS ....................................................................................................... 92 3.6 SUMMARY OF CHAPTER 3 ............................................................................................................. 125 CHAPTER 4. ........................................................................................................................................ 127 PROPOSED SOLUTIONS ................................................................................................................. 127 4.1 A MODEL FOR INFORMATION SHARING AND KNOWLEDGE DEVELOPMENT.................................. 128 4.2 AN ACTIVITY THEORETICAL VIEW ON THE (KIVIC) MODEL ........................................................ 133 4.3 APPROACHING DESIGN WITH ETHNOMETHODOLOGY ................................................................... 136 4.4 SUMMARY OF CHAPTER 4 ............................................................................................................. 140 -